What is the Counselor Chat?
The Counselor Chat is a feature of our platform and it essentially works like a virtual version of our College Advising Centers at our in-person college fairs. Attendees will login to the www.virtualcollegefairs.org platform and be given a chat icon at the bottom of their screen.  At any time, they can click on that icon and ask questions to help guide them through the fair. You as a volunteer, will be logged into the chat and questions will be directed to you as they come in.  The chat feature that NACAC uses is called Intercom.

Fall 2021 Fair Dates:
Sunday, Aug. 29: Signature Fair-1-6 p.m. ET
Sunday, Sept. 12: Signature Fair: 1-6 p.m. ET
Tuesday, Sept. 28: Northeastern US Fair: 4-8 p.m. ET (Marketing focused on students in Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont)
Sunday, Oct. 3 Signature Fair: 1-6 p.m. ET
Thursday, Oct. 14: Midwest US Fair: 5-9 p.m. ET (4-8 p.m. CT) (Marketing focused on students in Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Ohio, Wisconsin)
Sunday, Oct. 24: Signature Fair: 1-6 p.m. ET 
Tuesday, Nov. 2: Arts & STEM Fair: 4-8 p.m. ET 
Sunday, Nov. 14: Signature Fair: 1-6 p.m. ET

Volunteers are needed for the following time slots:
Signature Fairs- August 29, September 12, October 3, October 24, November 14
12-2pm EST
12-3pm EST
1-3pm EST
2-4pm EST
3-5pm EST
4-6pm EST

Northeastern US Fair- September 28 and Arts & STEM Fair-November 2
3-5pm EST
4-6pm EST
6-8pm EST

Midwest US Fair-October 14
4-6pm EST
5-7pm EST
7-9pm EST

If you are interested volunteering, a training video will be sent to you explaining how Intercom works. Once you have confirmed which date and time you will attend the fair, a link will be sent inviting you to login into the platform. The link will be sent a couple days before the fair.

If you plan on volunteering, please include topics from the list below that you would be comfortable answering at the fair. Here is a list of topics that attendees will be asking about:
Majors and Academics
Schools in Specific Geographic Locations
Financial Aid
Admissions during COVID 19
Athletics and extracurriculars
Specific School Types – HBCUs, Trade/Certificate Programs/Liberal Arts
General Questions

If you are interested in volunteering for one or more counselor chat opportunities, please email Susan Makowski with your interest in:

  • Day
  • Timeslot
  • Topics you are comfortable answering
  • What type of counselor you are (public, private, independent)
  • School Name

Additional resource materials will be sent you as we get closer to the actual fair date..